What loss prevention watches and why

Loss prevention in BudLogix asks five questions about where money left the building without a sale. Every answer is read from Dutchie, and every row ends in a transaction number or a package number you can pull up there.

The five questions

• Discounts - who is giving product away, to whom, and is it policy? Discounts are split by how the POS applied them. The bucket that matters is Applied by hand: a discount somebody chose at the register.
• Exceptions - which lines broke a named rule? Each store sets its rules on Discount rules: which discounts each check judges and how serious it is. A line is named with the check it broke and why. There is no score.
• Staff purchases - what did employees buy, and who rang it up? Employees buy at a discount by policy, so this is visibility. The one row that needs no interpretation is a purchase the buyer rang for themselves.
• Inventory adjustments - what was written off, by whom, for what reason? Stock removed by hand in Dutchie, with the reason somebody typed.
• Metrc gaps - does the shelf match what the state thinks we hold? Dutchie compares its own count to Metrc's; BudLogix shows every package where they disagree.

What it does not do

• It renders no verdict. A discount may be policy, and a wrong accusation costs more than the shrink does.
• It does not net. Stock put back is never subtracted from stock removed, and packages the POS holds more of are never subtracted from packages it is short.
• It does not guess. A discount with no catalogue record is Unrecognised, not a promotion. A gap with no cost is Unpriced, not zero. A sync that has never run shows not measured yet, not zero.
• It does not know who approved a discount. Dutchie records who completed the sale, not who authorised the comp. A Manager badge means the seller holds a manager-class group in Dutchie, which says applying discounts is their job.

What has to be set up

• Dutchie connected under Connections, with transaction sync on under Reviews settings and discount sync on under Promotions settings.
• The Employee discount rule on Discount rules. Without a staff discount in it, employee purchases count as applied by hand and three checks stay off.
• Each employee linked to their customer record on Staff purchases. Nothing is inferred from a name.

Where you see this

• Loss Prevention hub
• Discounts
• Exceptions
• Staff purchases
• Inventory adjustments
• Metrc gaps