Reputation
After a sale, the customer gets an email with five stars to tap, and a walk-in scans the QR card at the register. Happy customers are invited to share their visit on Google. A customer who had a bad visit is taken to a private form that goes straight to a manager, so the store hears it and can make it right. Managers answer every Google review and private review from one inbox, and budtenders are credited for the Google reviews their sales earn. Every review email carries an unsubscribe link, and an unsubscribe stands.
AI: AI drafts a reply to a Google review for a manager to edit and publish. Every review email a customer receives is fixed wording.
Review credits
A manager approves the budtender credits that wait for a person, each with the reason it was matched.
My earnings
A budtender sees the Google reviews credited to them, their spiffs and team goals, what they earned this month and where they stand in each competition.
What it reads
Completed sales and customers' email addresses from your POS, the ratings and feedback customers give by email and on the review page, your Google Business Profile reviews, and the Google rating of each competitor store you name.
What runs by itself
A sales sync every 15 minutes that asks about each sale 30 to 45 minutes after it, inside store hours, a nightly read of Google reviews that matches each to a customer and credits the budtender behind it, a morning read of competitor ratings, and a Monday email to each budtender who earned something the week before.
What it writes back
Nothing to your POS. It emails customers their review request; a reply reaches Google, or a customer, only when a person sends it.
How it thinks
The same articles operators read inside BudLogix, published as they read them.